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Basics of Process Mapping

Basics of Process Mapping [Paperback]

Author : Damelio, Robert

Practical and easy to read, this book contains a case study of both levels of process mapping and guidelines for when to use each type. It details the importance of process mapping in examining a work flow and customer-supplier relationships as the foundation for appropriate improvements. The author provides step-by-step instructions for creating and interpreting a relationship process map and a cross-functional process map, and reviews the commonly used flowchart. Highlighting the relationship of process mapping to flowcharting, he delineates the differences between a cross-functional process map, a relationship map, and a flowchart, providing detailed examples of why and how each is used in specific situations.
Special Price: $17.59
  • Author:
  • Damelio, Robert
  • ISBN:
  • 0527763160
  • isbn-13
  • 9780527763169
  • Publisher:
  • Productivity Press
  • Cover:
  • Paperback
  • Pub. Year:
  • 1996
  • SKU
  • 9780527763169
  • Number of Units
  • 01
  • Pages:
  • 80