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Customer Culture: How Fedex and Other Great Companies Put the Customer First Every Day

Customer Culture: How Fedex and Other Great Companies Put the Customer First in Every Way

Author : Basch, Michael

A detailed, start-to-finish plan for building a customer-centric culture-and the systems that let good people deliver oustanding
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  • Author:
  • Basch, Michael
  • ISBN:
  • 0131303201
  • isbn-13
  • 9780131303201
  • Publisher:
  • Pearson Education Limited
  • Cover:
  • Paperback
  • Pub. Year:
  • 19-06-2003
  • SKU
  • 9780131303201
  • Number of Units
  • 01
  • Pages:
  • 304