• العربية

Chief Customer Officer: Getting Past Lip Service to Passionate Action

Customer Ownership: Who is Your Company's Chief Customer Officer?

Author : Bliss, Jeanne

A step-by-step plan for any company to deliver an exceptional customer experience... Customer relations should be at the heart of every business, so why do so many firms ignore their customers? Expert Jeanne Bliss draws on her experience with top companies to explain why 'customer-centric' initiatives fail.
Special Price: $31.60
  • Author:
  • Bliss, Jeanne
  • ISBN:
  • 0787980943
  • isbn-13
  • 9780787980948
  • Publisher:
  • John Wiley & Sons Inc
  • Cover:
  • Hardback
  • Pub. Year:
  • 21-04-2006
  • SKU
  • 9780787980948
  • Number of Units
  • 01
  • Pages:
  • 320