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Designing the Customer-Centric Organization

Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process

Author : Galbraith, Jay R.

Offers business leaders a comprehensive customer-centric organizational model that shows how to put in place an infrastructure that is organized around the demands of the customer. This title includes
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  • Author:
  • Galbraith, Jay R.
  • ISBN:
  • 0787979198
  • isbn-13
  • 9780787979195
  • Publisher:
  • John Wiley & Sons Inc
  • Cover:
  • Hardback
  • Pub. Year:
  • 13-05-2005
  • SKU
  • 9780787979195
  • Number of Units
  • 01
  • Pages:
  • 208