• العربية

Knock Your Socks Off Service Recovery

Knock Your Socks Off Service Recovery

Author : Bell, Chip R.

An upbeat primer on creating a first-class "service recovery" system - that is, a formal process for how to respond to customers who are unhappy because of a service
$19.13
Special Price: $16.21
  • Author:
  • Bell, Chip R.
  • ISBN:
  • 081447084X
  • isbn-13
  • 9780814470848
  • Publisher:
  • Amacom
  • Cover:
  • Paperback
  • Pub. Year:
  • 01-06-2000
  • SKU
  • 9780814470848
  • Number of Units
  • 01
  • Pages:
  • 226