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Lean Six SIGMA for Service: How to Use Lean Speed and Six SIGMA Quality to Improve Services and Transactions

Lean Six Sigma for Service: How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions

Author : George, Michael L.

Describing the basic elements of successful deployment, this work shows you how Lean Six Sigma can cut costs by reducing complexity; how to utilize its tools to provide better quality service; and how
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  • Author:
  • George, Michael L.
  • ISBN:
  • 0071418210
  • isbn-13
  • 9780071418218
  • Publisher:
  • McGraw-Hill Education - Europe
  • Cover:
  • Hardback
  • Pub. Year:
  • 01-07-2003
  • SKU
  • 9780071418218
  • Number of Units
  • 01
  • Pages:
  • 300