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Perfect Phrases for Dealing with Difficult People

Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-use Phrases for Handling Conflict, Confrontations and Challenging Personalities

Author : Benjamin, Susan

Part of the "Perfect Phrases" series, this work provides the tools for precise, effective communication in various situations. Whether it's hiring employees or creating teams, it gives you the phrases
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  • Author:
  • Benjamin, Susan
  • ISBN:
  • 0071493042
  • isbn-13
  • 9780071493048
  • Publisher:
  • McGraw-Hill Education - Europe
  • Cover:
  • Paperback
  • Pub. Year:
  • 01-09-2007
  • SKU
  • 9780071493048
  • Number of Units
  • No
  • Pages:
  • 224