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The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists

The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers into Customer Evangelists

Author : Hyken, Shep

The Cult of the Customer is about creating the kind of customer experience that leads to loyalty and referrals. Author Shep Hyken takes concepts from customer service, customer loyalty, internal
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  • Author:
  • Hyken, Shep
  • ISBN:
  • 0470404825
  • isbn-13
  • 9780470404829
  • Publisher:
  • John Wiley and Sons Ltd
  • Cover:
  • Hardback
  • Pub. Year:
  • 21-04-2009
  • SKU
  • 9780470404829
  • Number of Units
  • 01
  • Pages:
  • 256