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What to Say to a Porcupine: 20 Humorous Tales That Get to the Heart of Great Customer Service

What to Say to a Porcupine: 20 Humorous Tales That Get to the Heart of Great Customer Service

Author : Gallagher, Richard S (R. S. Gallagher and Associates, Ithaca, New York, USA)

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  • Author:
  • Gallagher, Richard S (R. S. Gallagher and Associates, Ithaca, New York, USA)
  • ISBN:
  • 0814416799
  • isbn-13
  • 9780814416792
  • Publisher:
  • AMACOM/American Management Association
  • Cover:
  • Paperback / softback
  • Pub. Year:
  • 05-02-2010
  • SKU
  • 9780814416792
  • Number of Units
  • 01
  • Pages:
  • 128