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Ultimate Question

Ultimate Question [Hardback]

Author : Reichheld, Fred

CEOs regularly announce ambitious growth targets, then fail to achieve them. This book shows how companies can measure Net Promoter statistics, help managers improve them, and create communities of advocates that stimulate innovation.
$51.84
  • Author:
  • Reichheld, Fred
  • ISBN:
  • 1591397839
  • isbn-13
  • 9781591397830
  • Publisher:
  • Harvard Business School Publishing
  • Cover:
  • Hardback
  • Pub. Year:
  • 2006
  • SKU
  • 9781591397830
  • Number of Units
  • 01
  • Pages:
  • 224